Free Support from Your Health Plan
Medication Education & Support
Personalized Support & Engagement
Customizable support tailored to meet your personal health goals through regular phone calls and text messages from your dedicated health coach, delivered on your schedule and at your pace.
Healthcare Made Simple
We simplify complex healthcare decisions, breaking down all the moving parts so they’re clear, manageable, and easy to understand for patients, caregivers, and providers alike.
Connected Care That Puts You First
Your Health is Our Priority
Better Health Starts Here
Stay on Track with Helpful
Info & Tips
Your personal care coordinator, here to help you reach your health goals, better understand conditions, and stay informed.
Clinically Trained Care Coordinator
Condition & Medication Education
Review Your Medication List
Frequently Asked Questions
Why am I hearing from PlanPlus by Curant Health?
How do I know if you're working with my insurance company?
• You may have received a letter, postcard, or text message introducing our services.
• You can call the customer service number on your insurance card and ask them to confirm that Curant Health is an approved partner.
• For some health plans you can find us on their website under their vendor partners.
How much does this service cost?
Your health plan covers the expense of this service, making it available to you at no charge.
This service is completely free—there is no cost to you.
Do I have to sign a contract?
You do not need to sign a contract or make any long-term commitment. We’re simply here to support your health.
What does this service offer me?
You’ll be supported by a team of healthcare professionals who work with you to ensure your medications are being taken safely and effectively.
This team may include:
• Pharmacists
• Nurses
• Medical Assistants or Pharmacy Technicians
Their goal is to help you get the best results from your treatment plan.
What kinds of services does the PlanPlus team provide, and how often will I be contacted?
Depending on your health needs, here’s what you can expect:
• Nurses may call you regularly to check how you’re doing—especially if you’ve recently been in the hospital or need extra support with managing your health.
• Pharmacy technicians or medical assistants may contact you to review your medications and gather important information.
• Pharmacists review your medications for any problems, such as drug interactions or side effects, and may reach out to your doctor if anything serious is found.
• We can also help with refill reminders, doctor appointment scheduling, and coordinating with your pharmacy or health plan when needed.
What is “medication adherence” and why does it matter?
Medication adherence means taking your medications every day as prescribed, with little to no missed doses.
It’s important because:
• Medications work best when taken the way your doctor intended.
• Missing doses can keep your condition from improving—or cause it to get worse.
What can happen if I don’t take my medication the way the doctor prescribed?
If medications aren’t taken correctly, several preventable issues may occur:
• You may need more medications, or higher doses, because your condition isn’t being controlled.
• Your condition may worsen, leading to hospital visits or—in serious cases—life-threatening complications.
But I have a doctor, why would I need you?
Still have questions?
We’re here to help. Our goal is to support you and to help you feel confident in managing your health, not replace your doctor. Give us a call and we will be happy to answer any of your remaining questions!
“I didn’t realize I was taking my heart medication wrong until the member experience team with PlanPlus helped me. Now I know I need to take it twice a day, and I’m so thankful they caught it.”
— Real Health Plan Member
“I spent months trying to get help, but every time I called a physician, they wouldn’t take my insurance. The member experience team with PlanPlus stepped in, connected me with someone who could, and now I finally have a plan for treatment. I’m so grateful for everything they do.”
— Real Health Plan Member
“I never had a full list of my medications or knew exactly what each one was for. The member experience team with PlanPlus sent me a clear list with everything explained, and it made a big difference. I finally feel more in control of my health.”
— Real Health Plan Member
Resources for Health Plan Members